Spain (including balearic islands)
Orders over 49 euros – Free Shipping
Orders under 49 euros – shipping fee will be applied.
Canary Islands
Orders over 89 euros – Free Shipping
Orders under 89 euros – shipping fee will be applied.
International
Orders over 49 euros – Free Shipping
Orders under 49 euros – shipping fee will be applied.
Order Processing Times
IMPORTANT: DHL and Correos Express do not deliver packages on Saturdays, Sundays or Holidays.
Note: During promotional periods, and especially on dates such as “Maria Pascual´s Brithday Promotion” (April 19th), “Black Friday” (last weekend of November) or Christmas, once the order is placed we will not be able to edit it, change any address nor will we be able to cancel orders due to logistics reasons.
In periods of high workload, Christmas, holidays and Black Friday, there may be delays, where ONLINE CONCEPT BARCELONA SLU is not responsible.
During the continuance of a force majoure event, there may be delays in the delivery. ONLINE CONCEPT BARCELONA is not responsible for any fource majoure delay.
Holiday Schedule
Orders are processed and shipped during business hours, excluding Federal and Local Holidays. Our Holiday Schedule is the following:
The company will be closed during these days, so orders won´t be processed or shipped. Customer Service won´t be active during these holidays.
Coupons
Do not miss the chance. Make sure to sign up to get your discount code!
Order Tracking Information
Once an order has shipped, the courier company will send you an e-mail with the tracking link information. You can click on the link, which will take you to the shipping carrier’s website to track the progress of your shipment. It may take 24 hours for your tracking number to be activated on the carrier’s site.
ONLINE CONCEPT BARCELONA SLU. has the right to cancel any irregular order, reimbursing the money.
ONLINE CONCEPT SLU. is not responsible for any delays or issues once the order has left our warehouse. Once the order is in transit, we will gladly work with the shipping company to assist with any issues.
Shipping Restrictions
Please ensure that an accurate and complete shipping address is entered, as we are unable to ship orders to PO boxes.
Incorrect Address
If you have placed your order with an incorrect address, please contact us as soon as possible here. We will do our best to make the changes, however once the order has been dispatched from our warehouse, we will be unable to change the address. ONLINE CONCEPT BARCELONA SLU, is not responsible for incorrect addresses.
International Taxes and Duties
ONLINE CONCEPT BARCELONA SLU is not responsible for any import charges, duties or taxes for international sales which may occur upon delivery.
Packages may be delayed due to customs or other external reasons for which ONLINE CONCEPT BARCELONA SLU. is not responsible.
FALTA SUBIR IMAGEN
*IMPORTANT: Free shipping on orders over 49 euros. Under 49 euros a fee will be applied